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Customer Newsletter – December 2017 Issue

Welcome to the second issue of the Sorter year 2017. The past half year has been good and the second half has been even better with a beehive of activities which include but are not limited to:
• The Customer Service week
• Corporate Social Responsibility Initiatives
• EMV MasterCard Migration
• Q-Less Banking upgrade (Digital Banking)

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Customer Newsletter – January 2017 Issue

2016 was a unique year in many aspects for Consolidated Bank and the wider banking industry. The Banking (Amendment) Bill 2015 has profoundly changed the Kenyan financial services industry. The impact has been immense and I am sure you too have felt it in your daily lives. The new law pegs interest rates for credit and deposit products to the Central Bank Rate.

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Customer Service Week

Officials from The institute of Customer Experience(ICX) led by Ms. Purity Mithika present a Nomination Award for Most Sustainable initiative – during the Customer Service Week 2017 to our CEO - Mr. Thomas Kiyai who is accompanied by CCO - Mr. Japheth Kisilu and Marketing Manager - Ms. Martha Kibi.

Officials from The institute of Customer Experience(ICX) led by Ms. Purity Mithika present a Nomination Award for Most Sustainable initiative – during the Customer Service Week 2017 to our CEO Continue Reading…

2017 AGM NOTICE AND AGENDA

NOTICE IS HEREBY GIVEN THAT THE TWENTY FIFTH ANNUAL GENERAL MEETING OF THE COMPANY WILL BE HELD AT THE CROWNE PLAZA HOTEL NAIROBI ON THURSDAY, 27TH JULY 2017, AT 12.00 P.M.

AGENDA

1. To read the notice convening the meeting.

2. To confirm the minutes of the Twenty Fourth Annual General Meeting held on the 15th July 2016.

3. To consider and, if approved, adopt the Financial Statements of the Company for the year ended 31st December 2016, together with the Directors` and Auditors` report thereon.

4. To authorize the board to fix the Directors` remuneration. Continue Reading…

Audited Financials for the period ending 31st December 2016

Financial performance

The Bank’s financial performance for the year 2016 has been influenced by both external and internal
factors which include the difficult economic environment, the turbulence experienced in the banking sector, the implementation of interest rates capping in the fourth quarter and the lack of adequate capital to meet regulatory requirements and support execution of the Bank’s business plan for the year.

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Junior Savers Day- Fun while Banking

Saturday 27th August 2016
Nyeri Branch

On 27th August 2016, Nyeri Branch held an event for their children’s account dubbed ‘Junior Savers Day’ at the branch. The event attracted over 100 children who got the opportunity to see and learn how the bank works and the importance of saving. It was not all serious however as the children got to participate in fun games with our bank staff. There were plenty of snacks to go around as well.
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