Mission & Vision

Our Vision

To be the Bank of choice offering pleasant and convenient services.

Our Mission

To provide flexible financial solutions that support our customers achieve success.

Our Core Values

We are guided by the following core values in our day to day activities:

• Customer focus - The customer is at the centre of our service delivery.
• Integrity - We undertake to operate with the highest degree of honesty and integrity.
• Professionalism - We adhere to high professional and personal standards in the conduct of our business.
• Team work - We work as a team and nurture a performance driven culture.
• Innovation - We continuously make product improvements to serve the evolving needs of our customers.

Our Focus

We aim to be the most respected SME Bank. We provide innovative, flexible and convenient financial solutions that enables the achievement of business and personal success. To achieve this we are guided by the following pillars:

Flexibility

We are a dynamic and progressive bank. We offer flexible financial solutions that are innovative and in touch with our customers’ needs.

Customer First

We are driven by our customers’ needs. We serve them with a personal, friendly and human touch while always being responsive and build close working relationships with them.

Partnership

We have the same goals as our customers – to grow. We view our customers as partners and always strive to facilitate and support them as we mutually grow and achieve success.